Privacy Policy

Effective Date: 01/01/2025

Only The One is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and store your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is: Only The One Contact: contact@only-the-one.com

2. What Data We Collect

We collect the following categories of personal data:

  • Name, email, and photo

  • Profile details, preferences, and responses

  • Match and chat interactions (including messages)

  • Technical data (IP, device type, usage logs)

3. Why We Collect Your Data

We use your data for the following purposes:

  • To create and manage your account

  • To operate our matchmaking algorithm

  • To enable and enhance user communication (chat and chatbot)

  • To improve the user experience

  • To send invite links or notifications if applicable

  • To send transactional emails related to matches and interactions

  • To send marketing emails about promotions, new features, and exclusive offers

4. How We Share Your Data

We do not sell or share your data with third parties for advertising purposes. Your name and photo are only visible to your matches. Your data is not shared with any third-party services except those required for app functionality (e.g., hosting, authentication, analytics), all of which are GDPR-compliant.

5. Legal Basis

We process your data based on:

  • Contractual necessity (to provide the service)

  • Your consent (e.g., to receive emails)

  • Legitimate interest (to prevent misuse and improve the platform)

  • Legal obligations (e.g., fraud prevention)

6. Data Retention

Your data is retained only for as long as necessary to provide the service or as required by law. You may delete your account at any time via the app.

7. Your Rights (GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request a copy of your data (data portability)

To exercise these rights, contact us at: gdpr@only-the-one.com

8. Security

We apply industry-standard security practices to protect your data, including encryption, secure servers, and access controls.

9. Cookies & Tracking

The app may use cookies or analytics tools for internal usage tracking. You can opt out where applicable via your device settings.

10. Changes to This Policy

We may update this policy from time to time. Users will be informed of any significant changes via the app or website.

11. Marketing & Notifications

By using Only The One, you consent to receive:

  • Transactional Emails – Notifications about new matches and interactions essential to the app’s functionality.

  • Marketing Emails – Updates on promotions, feature releases, and special offers.

You may unsubscribe from marketing emails at any time using the unsubscribe link in the email. However, match-related notifications are considered essential and cannot be disabled.